Your provider account has two parts: Personal Details for your contact information and a Company Profile for your business listing.
Understanding Your Provider Account
Personal Details hold your name, email, and phone number. Your Company Profile is the business-facing listing homeowners can discover, enquire with, and later attach to active projects.
Create your company profile
Providers create a company profile through a three-step wizard:
- Business Info – add your company name, display name, and description.
- Services – choose your primary specialisation, service region, and optional business contact details.
- Review – confirm the details and create the company profile.
Why company setup matters
- You need a company profile before you can respond to homeowner enquiries in the provider workspace.
- Your linked projects appear alongside your company listing.
- Billing and public listing controls only become useful after the company profile exists.
Profile States
Your provider account can be in different states:
- No Company – complete the setup wizard first.
- Company Private – your listing exists but is not publicly visible yet.
- Company Public – your listing is live and visible to homeowners.
After setup
You can manage your information in two places:
- Personal Details – update your personal contact information.
- Company Profile – manage your business listing and linked project showcase.
Good first steps
- Use the business name and display name you want homeowners to recognise.
- Choose the specialisation and service region that best match your work.
- Keep your company description practical and specific.
- Respond to homeowner enquiries promptly once they arrive in your workspace.